Privacy Policy

This Privacy Policy applies between you, the User of this Website, and Vulse Ltd, the owner and provider of this Website. Vulse Ltd takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at:

Please read this privacy policy carefully.

Definitions and interpretation

In this privacy policy, the following definitions are used:

collectively all information that you submit to Vulse Ltd via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;
a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below (Cookies);
Data Protection Laws
any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;
the UK General Data Protection Regulation;
Vulse Ltd, we or us
Vulse Ltd, a company incorporated in England and Wales with registered number 12127310 whose registered office is at Huckletree Ancoats, Great Ancoats Street, Manchester, Greater Manchester, M4 5AD;
UK and EU Cookie Law
the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;
User or you
any third party that accesses the Website and is not either (i) employed by Vulse Ltd and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to Vulse Ltd and accessing the Website in connection with the provision of such services; and
the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this privacy policy, unless the context requires a different interpretation:

  • the singular includes the plural and vice versa;
  • references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
  • a reference to a person includes firms, companies, government entities, trusts and partnerships;
  • “including” is understood to mean “including without limitation”;
  • reference to any statutory provision includes any modification or amendment of it;
  • the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

This Privacy Policy applies only to the actions of Vulse Ltd and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Vulse Ltd is the “data controller”. This means that Vulse Ltd determines the purposes for which, and the manner in which, your Data is processed.

Data collected

We may collect the following Data, which includes personal Data, from you:

  • name;
  • date of birth;
  • gender;
  • job title;
  • profession;
  • contact Information such as email addresses and telephone numbers;
  • demographic information such as postcode, preferences, and interests;
  • IP address (automatically collected);
  • web browser type and version (automatically collected);
  • operating system (automatically collected);
  • a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

In each case, in accordance with this privacy policy.

How we collect Data

We collect Data in the following ways:

  1. data is given to us by you; and
  2. data is collected automatically.

Data that is given to us by you

Vulse Ltd will collect your Data in a number of ways, for example:

  • when you contact us through the Website, by telephone, post, e-mail, or through any other means;
  • when you register with us and set up an account to receive our products/services;
  • when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
  • when you enter a competition or promotion through a social media channel;
  • when you make payments to us, through this Website or otherwise;
  • when you elect to receive marketing communications from us;
  • when you use our services;

In each case, in accordance with this privacy policy.

Data that is received from third parties

Vulse Ltd will receive Data about you from the following third parties:

  • social networks.

Data that is collected automatically

To the extent that you access the Website, we will collect your Data automatically, for example:

  • We automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
  • we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed ”Cookies”.

Our use of Data

Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

  • internal record keeping;
  • improvement of our products / services;
  • transmission by email of marketing materials that may be of interest to you;
  • contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customize or update the Website;

Such information may be used to customise or update the Website; in each case, in accordance with this Privacy Policy.

We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see the section headed ”Your rights” below).

For the delivery of direct marketing to you via e-mail, we'll need your consent, whether via an opt-in or soft-opt-in:

  • soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under ”soft opt-in” consent, we will take your consent as given unless you opt-out.
  • for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.

If you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed ”Your rights” below.

When you register with us and set up an account to receive our services, the legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may use your Data to show you Vulse Ltd adverts and other content on other websites. If you do not want us to use your data to show you Vulse Ltd adverts and other content on other websites, please turn off the relevant cookies (please refer to the section headed ”Cookies” below).

Who We Share Data With

We may share your Data with the following groups of people for the following reasons:

  • our employees, agents and/or professional advisors - user information is shared with employees, agents, and/or professional advisers to ensure the proper functioning and enhancement of our services. This sharing is essential for several key reasons:
  • Service Delivery and Support: Employees and agents need access to user information to provide, maintain, and improve our services, as well as to offer customer support and respond to user inquiries effectively.
  • Operational Efficiency: Sharing information helps in managing internal operations, ensuring that all departments are coordinated and that services are delivered seamlessly.
  • Legal and Compliance Requirements: Professional advisers, such as lawyers and accountants, may need access to user information to ensure that our practices comply with legal and regulatory obligations, to manage risk, and to handle legal matters appropriately.
  • Security and Fraud Prevention: Employees and agents involved in security and fraud prevention require user information to detect, investigate, and prevent security breaches or fraudulent activities.
  • Business Administration: Information is shared with professional advisers to assist with business administration, strategic planning, and other essential business functions.
  • By sharing information with these parties, we aim to provide a secure, efficient, and legally compliant service while continuously improving the user experience.; in each case, in accordance with this Privacy Policy.

Keeping Data secure

We will use technical and organizational measures to safeguard your Data, for example:

  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.

Technical and organizational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorized access to your Data, please let us know immediately by contacting us via this e-mail address:

If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses, and many other online problems, please visit Get Safe Online is supported by HM Government and leading businesses.

Data retention

Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfill the purposes outlined in this privacy policy or until you request that the Data be deleted.

Even if we delete your Data, it may persist on backup or archival media for legal, tax, or regulatory purposes.

Your rights

You have the following rights in relation to your Data:

  • Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is ”manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
  • Right to erase - the right to request that we delete or remove your Data from our systems.
  • Right to restrict our use of your Data - the right to ”block” us from using your Data or limit the way in which we can use it.
  • Right to data portability - the right to request that we move, copy, or transfer your Data.
  • Right to object - the right to object to our use of your Data, including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address:

If you are not satisfied with the way a complaint you make in relation to your Data is handled by us, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner's Office (ICO). The ICO's contact details can be found on their website at

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

Links to Other Websites

This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the Privacy Policy or statement of other websites prior to using them.

Changes of business ownership and control

Vulse Ltd may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Vulse Ltd. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

We may also disclose Data to a prospective purchaser of our business or any part of it.

In the above instances, we will take steps with the aim of ensuring your privacy is protected.


This Website may place and access certain Cookies on your computer. Vulse Ltd uses Cookies to improve your experience of using the Website and to improve our range of products. Vulse Ltd has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling Vulse Ltd to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however, certain features of the Website may not function fully or as intended.

This Website may place the following Cookies:

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). By using the Website, you agree to our placement of functionality cookies.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find a list of Cookies that we use in the Cookies Schedule.

You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please see the help menu in your internet browser. You can switch off Cookies at any time, however, you may lose any information that enables you to access the Website more quickly and efficiently.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.


You may not transfer any of your rights under this Privacy Policy to any other person. We may transfer our rights under this Privacy Policy where we reasonably believe your rights will not be affected.

If any court or competent authority finds that any provision of this Privacy Policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this Privacy Policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this Privacy Policy

Vulse Ltd reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations. You may contact Vulse Ltd by email at

You may contact Vulse Ltd by email at


We use the following strictly necessary cookies:

This session cookie is used to remember you and maintain your session while you are using our website.It ensures that you stay logged in as you navigate through different pages of our website, providing a seamless user experience.
This authentication cookie verifies your identity when you log in to our services.It allows you to access your account and ensures secure access to personalised features and data.
This security cookie is used to detect and prevent security threats.It helps protect your account and our services from malicious activities, such as unauthorised access or attacks.
This preference cookie stores your language and region settings.It ensures that you receive content in your preferred language and relevant to your location.
This load-balancing cookie distributes traffic across our servers.It optimises the performance and reliability of our website by balancing the load and ensuring efficient use of server resources.
This consent cookie records your cookie preferences.It remembers your consent choices for cookies to ensure compliance with regulatory requirements and respect your privacy settings.
This Microsoft Clarity cookie collects data on user interactions and behaviour on our website.It helps us analyse user experience and improve the design and functionality of our website.
This Google Analytics cookie gathers information about how visitors use our website.It allows us to compile reports and improve website performance by understanding visitor interactions and identifying areas for enhancement.
This Google Pay-Per-Click (PPC) cookie tracks the effectiveness of our advertising campaigns.It helps us measure the success of our PPC ads by tracking conversions and user interactions after clicking on our ads.

We use the following functionality cookies:

This cookie is used to store your preferences and settings, such as your preferred language and theme.It provides a personalised user experience by remembering your choices and tailoring the website to your preferences.
This cookie remembers your display settings and layout choices.It enhances your experience by ensuring the website appears as you prefer it each time you visit.
This cookie stores your preferences for media playback settings.It improves your experience by remembering your volume level, playback speed, and other media settings.
This cookie stores your preferences for optional website features.It allows you to enable or disable specific functionalities, such as live chat support or interactive elements, according to your preferences.
This cookie identifies your geographic location.It provides location-based services and content, such as local news or weather, enhancing the relevance of the information you receive.
This cookie stores your preferences and history related to chat support interactions.It ensures continuity in your interactions with customer support and enhances the efficiency of support services.
This cookie stores your accessibility settings, such as text size and contrast.It enhances your experience by applying your preferred accessibility settings on each visit.

We use the following analytical/performance cookies:

This Google Analytics cookie collects data on how visitors use our website, including the number of visitors, where they have come from, and the pages they visit.It helps us analyse website traffic and user behaviour to improve the overall performance and user experience of our site.
This Microsoft Clarity cookie gathers information on user interactions, such as clicks, scrolls, and mouse movements on our website.It provides insights into user behaviour and website usage, allowing us to optimise design and functionality for better performance.

We use the following targeting cookies:

This LinkedIn Insight Tag cookie tracks user interactions on our website to deliver targeted advertising and measure ad performance.It enables us to show personalised ads to LinkedIn users based on their interactions with our website and analyse the effectiveness of our LinkedIn ad campaigns.
This Google Ads Remarketing cookie tracks user behaviour on our website to deliver targeted advertising across the Google Display Network.It enables us to show personalised ads to users who have previously visited our website and measure the effectiveness of our Google Ads campaigns.